Use of Information, Data Protection and Internet Privacy
GlaxoSmithKline (GSK) is concerned for the privacy of visitors
to its web sites, protection of privacy is extremely important to
us. However, please remember that the security of information
transmitted over the Internet cannot be assured.
The following sections generally describe the types of information
collected at GSK sites and the uses made of it.
Personally identifiable information
GSK and other third parties collect health-related data and personally identifiable information such as name, address, telephone number, e-mail address or other information only when it is asked for and voluntarily submitted to us on this site. We may use the information to respond to your requests, improve our level of service and the content of our web site and for our own internal purposes. Where you indicate your consent to receive further information on GSK products and services, we may provide you with tips, helpful information, product news and updates; notify you of new GSK products and services; seek your views on our products and services.
If through this website GSK becomes aware of a side effect you
have experienced using Piri products, GSK may try and contact you
via the e-mail address you provide. GSK cannot be responsible for
any harm that arises as a result of not being able to contact you
despite our reasonable efforts.
Please note that by submitting personally identifiable information
you are consenting to such information being processed for the
above listed purposes, except that you will only receive
information on other products and services where you expressly
consent by submitting your registration form. Further, you agree
that GSK shall have the unrestricted right to use and store on its
internal systems, whether inside or outside the EU, any such
information provided by you. In this context, please note that your
information may cross national borders during processing.
Personally identifiable information collected on the Site may be
transferred to, stored and processed in your country of residence
or any other country in which GSK or its affiliates, subcontractors
or agents maintain facilities, including the United States and
outside the European Economic Area ("EEA"). You should also
note that your information may be processed in countries with lower
data protection standards than your country of residence. By using
the Site, you consent to any transfer, processing or storing of
information outside of your country of residence, and outside the
EEA. GSK will ensure that if information is transferred outside
your country of residence, it will still be treated in accordance
with this Privacy Statement.
Under relevant data protection legislation you are entitled to
obtain from GSK (the Data Controller for the purposes of the data
protection legislation) a printout of the data held concerning
yourself and to have any inaccuracies in this data rectified.
This GSK website is not intended or designed to attract persons
under the age of 18. We do not collect personally identifiable data
from any person we know to be under the age of 18 and instruct
persons under 18 not to send us any information.
Non-personally identifiable information
GSK also collects non-personally identifiable information in
aggregate form to track data such as the total number of visits to
our web sites, the number of visitors to each page of our web
sites, and the domain names of our visitors' internet service
providers. We use this information, which remains in aggregate
form, to understand how our visitors use our web sites so that we
may improve them. We may also share this information with other GSK
companies.
Under relevant data protection legislation you are entitled to
obtain from GSK (the Data Controller for the purposes of the data
protection legislation) a printout of the data held concerning
yourself and to have any inaccuracies in this data rectified.
This GSK website is not intended or designed to attract persons
under the age of 18. We do not collect personally identifiable data
from any person we know to be under the age of 18 and instruct
persons under 18 not to send us any information.
Non-personally identifiable information
GSK also collects non-personally identifiable information in
aggregate form to track data such as the total number of visits to
our web sites, the number of visitors to each page of our web
sites, and the domain names of our visitors' internet service
providers. We use this information, which remains in aggregate
form, to understand how our visitors use our web sites so that we
may improve them. We may also share this information with other GSK
companies.
This GSK website is not intended or designed to attract persons
under the age of 18. We do not collect personally identifiable data
from any person we know to be under the age of 18 and instruct
persons under 18 not to send us any information.
Non-personally identifiable information
GSK also collects non-personally identifiable information in
aggregate form to track data such as the total number of visits to
our web sites, the number of visitors to each page of our web
sites, and the domain names of our visitors' internet service
providers. We use this information, which remains in aggregate
form, to understand how our visitors use our web sites so that we
may improve them. We may also share this information with other GSK
companies.
GSK also collects non-personally identifiable information in
aggregate form to track data such as the total number of visits to
our web sites, the number of visitors to each page of our web
sites, and the domain names of our visitors' internet service
providers. We use this information, which remains in aggregate
form, to understand how our visitors use our web sites so that we
may improve them. We may also share this information with other GSK
companies.
Where you submit personal information on this website, GSK may ask you to consent to the publication of that information on this website, for example in order to share your experiences with other website users. Where you give this consent, GSK shall be entitled to edit and publish your story on this website, and acknowledge you as the author, using your full name. You may at any time request GSK to remove your name and/or your story from this website, by contacting GSK at customer.relations@gsk.com. GSK will endeavour to comply with any such request as soon as possible and in any event within one month.
NO PERSONALLY IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.
Use of IP addresses
An Internet Protocol (IP) address is a set of numbers that is
automatically assigned to your computer wherever you log on to your
internet service provider, or through your organisation's local
area network (LAN) or wide area network (WAN). Web servers
automatically identify your computer by the IP address assigned to
it during your session online.
GSK or third party companies acting on behalf of GSK may collect
IP addresses for the purposes of systems administration and to
audit the use of our site. We do not ordinarily link a user's IP
address to personally identifiable information of that user, which
means each user's session will be logged, but the user remains
anonymous to us. However, we may use IP addresses to identify users
of our site when we feel it necessary to enforce compliance with
the site's terms of use, or to protect our service, site or other
users.
Links to other websites
GSK web sites provide links to other GSK and third party web sites
as a service to our users. The privacy policy described here does
not apply to those sites. Please ensure you check the legal and
privacy policy sections of any site you link to.
Cookies
GSK may place a 'cookie' in your computer's browser. Cookies are
small text files which provide us with information about how often
someone visits our site, and what they do during those visits.
Cookies do not themselves contain any personally identifiable
information but if you provide such information to us, for example
by registering with us, it may be linked to the data stored in the
cookie.
You have the ability to accept or decline cookies. Most Web
Browsers automatically accept cookies, but you can usually modify
your browser setting to decline cookies, or receive a warning
before a cookie is stored, if you prefer. Please refer to your
Internet Browser's instructions or help screen to learn more about
these functions. If you choose to decline cookies, you may not be
able to fully experience the interactive features of this Site or
any other web sites that you visit.
If you wish to disable GSK's ability to track your website
interactions, you have the ability to Opt-out of our third party
tracking software. Visit Omniture.com and follow the Opt-Out Policy
Instructions. The opt out process will require that you permit the
placement of a cookie on your computer that indicates that you do
not wish to be tracked by GSK. In the event you remove your cookies
from your computer, tracking will resume.
Security
GSK is committed to protecting the security of your personal
information.
GSK operates secure data networks protected by industry standard
firewall and password protection. GSK has security measures in
place to attempt to protect against the loss, misuse and alteration
of your user data under our control.
Except as outlined below, only authorised employees have access to
the information you provide us. Further, we impose strict rules on
GSK employees who have access either to the databases that store
user information or to the servers that host our services. While we
cannot guarantee that loss, misuse or alteration to data will not
occur we make every effort to prevent such occurrences.
Sharing personally identifiable information with third
parties
GSK will not sell or rent personally identifiable information to
any third party for any purpose.
In certain special cases, we may disclose your personally
identifiable information in the following circumstances:
i. Sometimes carefully selected third parties are used to provide
GSK with support services in connection with its web sites and such
parties may, from time to time, have access to your information to
enable them to provide those services to GSK. Please rest assured
that all companies providing such support services are required by
GSK to meet the same high standards of data protection and are
prohibited from using the information for their own marketing
purposes;
ii. When we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action
against someone who may be causing injury to you, or otherwise
injuring or interfering with GSK's rights, property or operations,
other users of this site or anyone else who could be harmed by such
activities;
iii. When we believe the law requires it, or in response to any
demand by law enforcement authorities in connection with a criminal
investigation, or civil or administrative authorities in connection
with a pending civil case or administrative investigation;
iv. In the event that GSK and/or some of our assets are sold or
transferred or used as security, the information collected on our
website may be transferred to third parties as part of that
transaction; and
v. GSK may also provide information or provide access to
information to any of our affiliated businesses.
Binding nature
By submitting personal and/or health-related data you agree to be bound by our privacy policy and agree that GSK may, in its sole discretion, disclose information about you in the circumstances and to the extent set out in this policy.
Access to your information
YOU CAN REQUEST A COPY OF THE INFORMATION WE HOLD CONCERNING YOU BY CONTACTING US AT customer.relations@gsk.co.uk
Withdrawal of consent to use your information for the above listed purposes
YOU WILL HAVE THE OPPORTUNITY TO UTILISE THE "UNSUBSCRIBE" FUNCTION IN ALL FUTURE EMAIL COMMUNICATIONS SENT TO YOU.
Changes
Any changes to this policy will be communicated promptly on this page. We encourage you to periodically review this Privacy & Cookies Policy as it may occasionally be updated. Your continued use of this website constitutes your agreement to the Privacy & Cookies Policy and any updates.
Last Updated: March 2012.
